
Shadow Workflows No More: Replacing Ad-Hoc Email and DMs with Structured Forms
Shadow Workflows No More: Replacing Ad-Hoc Email and DMs with Structured Forms If you’re honest, a lot of your team’s “processes” are actually just… people. A sales request that starts as a Slack DM. A partner onboarding that lives in someone’s inbox. A product idea that’s buried in a thread you can’t find anymore. These are shadow workflows: important work happening in channels that were never designed to be systems of record. They feel quick and flexible—until they don’t. Things slip. Context gets lost. Decisions are hard to audit. New teammates have no idea where anything lives. This is where structured forms shi





































































































































































































































































